Terms of Commitment

Not only is this a commitment from yourself, but also a commitment from me to you. I am 100% committed to supporting you in achieving your individual goals and the terms of this service are built with all of that in mind.

The general background and boundaries of the service are the same for each client, although individually tailored to meet your requirements.

I have built this understanding from getting to know you and your fitness goals and can assure you if each of the points in the terms of commitment is adhered to, they will guarantee your results.

1. You agree to give 100% commitment to everything you do with Xcelle from this point forward.

2. You understand that Danielle Vitalis operates on a pre-pay basis for the month ahead and the payment agreement is set up via a 3 rd party company Xcelle.

3. You understand the monthly payment amount is required on the first of each month and the initial pro rata payment is required to cover the rest of the first month.

4. You confirm you have provided all your upcoming holidays and breaks to Danielle Vitalis for the duration of the time of the service and each monthly payment has been set up to account for this.

5. You agree that you can still access all other areas of the service if you choose to whilst you are not able to attend the coaching sessions and will be charged accordingly.

6. You agree to give 30 days’ notice for any future holidays and breaks where possible so Xcelle can adjust the program, service and payments.

7. You understand that once we have agreed upon the most appropriate training and nutrition plans you will give my 100% commitment to them and review the progress with me at the end of each month.

8. You understand you need to attend the monthly review to monitor progress, go over goals, so that we can build in any future changes to the nutrition and training plans.

9. You understand and have agreed to the required timeframe needed to guarantee results. This will be monitored at each monthly review and could be subject to change.

10. You agree upon completion of the face-to-face coaching service or you may progress to a more distanced coaching model where the terms remain the same.

11. You understand and agree to the required coaching sessions per week.

12. You understand all sessions will last 1 hour unless otherwise stated and will start and finish on time. You also understand that Danielle Vitalis may not be able to provide the full duration of the session if you are late or have the outstanding time added to another session.

13. You understand and agree the sessions with Danielle Vitalis are one component of the service and you are required to meet all other areas of the service agreed upon in the time away from the sessions but will be supported throughout that.

14. We never cancel on each other! We only reschedule, making sure you are always on track with your goals. If an appointment cannot be made, Danielle Vitalis will offer 2 reschedule appointments for that week. If they cannot be made they have to be scheduled within the month or the session will be lost.

15. You understand Danielle Vitalis's communication hours are 9 am to 5 pm Monday to Friday.

16. You understand and have agreed to be supported with weekly accountability via the check-in form, this will be sent back by the end of each week.

17. You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain any injury while participating in the fitness programme. You acknowledge that Danielle Vitalis is not responsible, except where the injury was caused by the gross negligence or intentional act of your Danielle Vitalis.

18. You certify that your answers to the questions outlined in the PHYSICAL ACTIVITY READINESS QUESTIONNAIRE (PARQ) are true and complete to the best of my knowledge. You understand and agree that it is your responsibility to inform your Trainer of the conditions or changes in your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

19. You understand that in the unlikely event of your Trainer being unable to continue your training, you can have a full refund on outstanding sessions.

20. You understand that Danielle Vitalis is a self-employed, independent, freelance trainer. You acknowledge that you are entering into a contract with Danielle Vitalis.